Privacy Policy

Last updated: October 29, 2025

Rose & Moksha LLC (“Rose & Moksha”, “we”, “us”, or “our”) operates this website and online store, including all related information, content, features, tools, products and services (collectively, the “Services”), to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, sign up for our newsletter or other communications, or otherwise interact with us. By using the Services, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

We may collect or process the following types of personal information, depending on how you interact with us:

• Contact information: your name, billing address, shipping address (if different), phone number, and email address.
• Payment and transaction information: payment method, card or account details, purchase history, and other transaction-related details.
• Account information: if you create an account with us, your username, password, preferences and settings.
• Communications: information you include when you contact us (for example, via email, direct message on social media, support form).
• Device and usage data:IP address, browser type, operating system, and information about how you use and navigate our website (through Shopify analytics or other built-in tools).

We collect this information (i) directly from you (for example when you place an order or subscribe to our newsletter), (ii) automatically through our Services (for example when you visit or navigate our website), and (iii) from third-party service providers that support our store operations (payment processing, shipping, email service provider, etc.).

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill your orders (including payments, shipping, returns and customer support).
• To provide, maintain and improve our Services — for example your account, your preferences, our website’s functionality, and the shopping experience.
• To communicate with you — including order confirmations, shipping notifications, account communications, and occasional marketing/newsletter emails if you choose to subscribe.
• To send newsletters and updates: If you choose to subscribe, we may email you about new product launches (jewelry and accessories), special events, studio news or other offers. You can unsubscribe at any time by using the “unsubscribe” link included in our emails.
• To maintain security and prevent fraud — we may use your information to authenticate your account, detect suspicious activity, protect our Services, and comply with legal requirements.
• To comply with legal obligations — for tax, accounting, and consumer-protection laws, as well as other legal obligations.

We do not sell or share your personal information for targeted advertising purposes, and we are not currently running paid advertising campaigns.

3. Cookies and Analytics

Our website uses cookies and similar tracking technologies only as necessary to operate the store and provide you with a functional and efficient shopping experience. We use Shopify’s built-in analytics tools (and other service provider tools as needed) to understand aggregate site traffic and performance. We do not use cookies or third-party tracking for the purpose of cross-site profiling or behavioral/targeted advertising.

4. Relationship with Shopify

Our Services are hosted by Shopify Inc., which processes personal information on our behalf (for example, your access to and use of the Services) and offers underlying infrastructure and services. Information you submit through our Services will be transmitted to Shopify and may be processed outside of your country of residence.
To learn more about how Shopify uses your personal information or how you can exercise rights related to Shopify’s processing, please visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

5. Social Media and Direct Messages

If you interact with our brand via social media platforms (for example Instagram, Facebook) — including by commenting, liking, following, or sending us direct messages — we may receive basic profile information from the platform (to the extent permitted under your privacy settings) and any content you choose to share with us. Please note that your interactions with those platforms are subject to their own privacy settings and policies; we are not responsible for how they handle your data.

6. Security and New York SHIELD Act Compliance

We take reasonable administrative, technical and physical safeguards to protect your personal information, in accordance with the New York SHIELD Act’s requirements for safeguarding private information of New York residents. However, no online or networked system is ever completely secure. Please avoid sending sensitive personal data (for example highly confidential or private identifiers) via email or social-media messages.

7. Data Retention

We retain information related to orders for at least seven (7) years, to meet accounting, tax and legal requirements. We retain newsletter or marketing subscriber data until you choose to unsubscribe or request deletion. We may retain limited information for longer if required by law or in order to resolve disputes, enforce our agreements or protect our legal rights.

8. Your Rights and Choices

Depending on where you live, you may have certain rights with respect to your personal information, including the rights to:

• Access or request a copy of your personal information.
• Request correction of your personal information if inaccurate.
• Request deletion of your personal information (subject to legal obligations).
• Withdraw consent for marketing emails (you may unsubscribe at any time via the “unsubscribe” link).

You can exercise any of these rights by contacting us using the details below. We will verify your identity before processing your request to protect your privacy and security. We will not discriminate against you for exercising your privacy rights.
We comply with the U.S. CAN-SPAM Act and will not send marketing emails without your prior consent.

9. Children’s Privacy

Our website, brand and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information of a child under 13, please contact us so we can delete it.

10. Intellectual Property and Image Use

All images, designs, text, graphics, jewelry and accessory designs displayed on our website are the intellectual property of Rose & Moksha or its licensors and are protected by applicable copyright and trademark laws. They may not be downloaded, reproduced or distributed without our prior written permission.

11. International Transfers

Because we use Shopify’s global infrastructure and may work with service providers outside the United States, your personal information may be transferred, stored and processed outside your country of residence. When we do so, we take steps to ensure that your information remains protected in accordance with applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal/regulatory requirements. We will update the “Last updated” date above when we make changes. If we make material changes that affect your rights, we will provide notice as required by law (for example posting the revised policy on our website).

13. Contact Us

If you have any questions, concerns or requests regarding your personal information or this Privacy Policy, please contact us:
Rose & Moksha LLC
28 Mountain Avenue, Larchmont, NY, 10538
📧 roseandmoksha@gmail.com